Project title: Information Systems Assessment Programme
As a consequence of the strategic defence review initiated by the 2010 coalition government the UK Ministry of Defence (MOD) undertook a comprehensive review of all its agencies to identify the most appropriate future model of ownership. At the time DSG (Defence Support Group), responsible for all maintenance and repair of the Armed Forces wheeled and tracked vehicles as well as providing repair and testing of electronic components, was a trading fund agency within DE&S (Defence Equipment & Supply) organisation of the MOD. A ministerial decision was made to sell DSG on the commercial market supported by a guaranteed level of contractual cover to ensure continuity of service.
After a period of competitive marketing among those expressing interest a pre-qualification questionnaire was used to down select up to five potential commercial partners. Ultimately four potential suppliers were identified and all raised the matter of the secure MOD information Systems they would require access to.
In response, the MOD ran a technical consultancy services competition to appoint someone to conduct a comprehensive review of the Information Systems in use at DSG. RED Scientific Ltd supported by AMDS Consultants Ltd won the competition and work started in June 2014. We were responsible for all information systems assurance support throughout the sales process requiring that we:
The work programme had the components described below and was paid against delivered milestone reports addressing the topics covered. Milestones were delivered on time and were recognised by the MOD customer for the quality of the material, the breadth of coverage and the readability.
A number of aspects of the sale raised issues that had to be addressed either directly or by influencing and managing the stakeholder community. Among the primary matters of concern were:
All of the contracted milestones were delivered on schedule and prior to writing the content and coverage were agreed with the DE&S customer and their key stakeholder in MOD headquarters.
In addition to the contracted reports we provided extensive support to the acquisition process and regular point brief ahead of major meetings within the customer organisation. Lastly, we also provided specific material in support of the developing Risk Management and Accreditation Document Set that formed an integral part of the information supplied to the winning commercial partner.
The feedback from the customer was excellent indicating that we had met and exceeded his expectations in respect of the strategic and technical reports we produced and the flexible, responsive and effective support we provided throughout sales process.
Summarised below are the principle lessons from the project. By its nature certain of the lessons and findings from the project cannot be published on an open forum. Consequently, the lessons are generic.